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$26 MILLION INVESTMENT ANNOUNCED BY ESCALATE

Company Formerly Code-Named "Just Like TV Internet" Pioneers E-commerce Service Provider Market

REDWOOD CITY, Calif. – Oct. 19, 1999 – Escalate, Inc., the pioneer in the E-commerce Service Provider (ESP) market, today announced a $26 million investment led by Accel Partners and Norwest Venture Partners. As part of the investment, Bruce Golden, partner of Accel Partners, and Promod Haque, managing general partner of Norwest Venture Partners, have joined Escalate's board of directors. Formerly known as Just Like TV Internet, Inc., the company also unveiled its new name: Escalate, Inc.

"Escalate has a compelling business model for high-traffic web sites who are serious about e-commerce," said Bruce Golden of Accel. "By leveraging Escalate's technology and infrastructure, they gain access to world-class e-commerce capabilities, similar to those of the biggest online e-tailers today, without having to invest a chunk of their company's net worth to get it. We believe Escalate will play a critical role in e-commerce, a role as central as Visa plays in the payment card and processing industry."

"Internet companies rely upon service providers for infrastructure capabilities, such as search and advertising. Escalate is an end-to-end provider of superior e-commerce capabilities," said Promod Haque, managing general partner, Norwest Venture Partners. "Escalate is destined to take its place next to Inktomi and DoubleClick as the next essential infrastructure service provider on the Internet."

Escalate is leading the E-commerce Service Provider market by providing the industry's first network-based service platform designed to deliver end-to-end e-commerce capabilities for high-traffic web sites. The company's innovative service delivery approach allows high-traffic web sites to gain access to best-of-breed e-commerce services without heavy investments in technology and infrastructure.

A robust contextual selling engine, a reliable transaction processor, and a dedicated supplier network are at the core of Escalate's e-commerce service. The contextual selling engine powers branded stores, product targeting, merchandising, personalized customer service, and network-based business intelligence. It is complemented by supply chain management services, including order, fulfillment and inventory management. A dedicated supplier network gives web sites access to suppliers and third party service providers, in areas including logistics and customer service, to streamline procurement and fulfillment.

"This large round of funding is a strong show of confidence in our business model, our aggressive market stance and our commitment to move quickly to prove our value," said Keng Lim, CEO and president, Escalate. "Our world-class investors bring strategic relationships that will be instrumental in building Escalate into an Internet market leader."

Industry veterans from Netscape founded Escalate in January 1999. The team previously founded Kiva Software, which significantly influenced e-commerce today by creating the web application server category. Acquired by Netscape in 1997, the company's primary product, now known as the Netscape Application Server, powers mission-critical, highly scalable commerce for such leading Internet transaction sites as Bank of America, Chase, Citibank, E*Trade, GTE, Lucent and Sony.

The Barksdale Group and Discovery Ventures also contributed to the round. Other leading members of the retailing, e-commerce, portal and venture communities participating in the investment through Angel Investors, LP include: Patrick J. Connolly, executive vice president, Williams-Sonoma; Ron Conway, General Partner, Angel Investors, LP; Esther Dyson, member, Angel Investors LP; Peter Godfrey, CEO, founder, Micro Warehouse; Ben Rosen, chairman, Compaq Computer Corporation; Rodney Schrock, CEO, AltaVista; and Stratton Sclavos, CEO, VeriSign.


About Escalate, Inc.
Escalate, Inc. is pioneering the E-commerce Service Provider (ESP) market. Escalate offers the industry's first network-based service platform designed to deliver end-to-end e-commerce capabilities for high-traffic web sites. The service is supported by a powerful contextual selling engine, a reliable transaction processor, and a network of suppliers and third party service providers. Escalate's seamless service delivery approach enables web sites to build their brand and create a superior customer experience by leveraging Escalate's technology and infrastructure.

Led by CEO Keng Lim, Escalate has attracted a world-class team of management, development, operations and retail talent from companies such as Microsoft, Hewlett-Packard, Informix, Kiva, Oracle, Netscape, PeopleSoft and SUN Microsystems, online marketplaces and portals such as AOL, HearMe, Chemdex and e-STEEL, and well-respected retailers such as Williams-Sonoma and Gymboree. Escalate is located in Redwood Shores, Calif. and is backed by Accel Partners, Norwest Venture Partners, The Barksdale Group, Discovery Ventures and Angel Investors, LP. For more information, visit http://www.escalate.com.


About the Investors
Accel Partners is a venture capital firm dedicated to helping outstanding entrepreneurs build world-class companies. Accel focuses its management of over $1.3 billion in two industries: Internet and Communications. Accel's unique team, clear investment focus, and commitment to being the very best partner to entrepreneurs have been the foundation for the firm's exceptional history of success in building defining companies. For more information, visit the Accel Partners web site at http://www.accel.com.

Norwest Venture Partners, founded in 1961, is the premier venture capital business partner for emerging growth IT companies. The firm actively manages $850 million in investments, and has raised more than $1 billion since inception. Norwest Venture Partners has a broad information technology investment focus, including software and the Internet, data communications, telecommunications, semiconductors and subscriber-based services. The firm prides itself on supporting companies beyond the call of duty with the reputation, financial resources, seasoned business experience and network of relationships required for success. The firm has invested in such market leaders as PeopleSoft, OnDisplay, Kiva Software, Vantive, Verio, Extreme Networks and Cerent Corporation. Information on Norwest Venture Partners is available on the Internet at http://www.norwestvp.com or by calling 650-321-8000 (Palo Alto) or 781-237-5870 (Boston).

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Escalate is a trademark of Escalate, Inc. All other trademarks contained herein are trademarks of their respective owners.

For more information, please contact:

Sarah Kornfeld
Senior Manager Corporate Communications
Escalate, Inc.
Direct: 650-769-3408
Main: 650-769-3000
sarah.kornfeld@escalate.com

Kay Hart
Hart Cooper Partners/Burson-Marsteller
415-591-4006
kay_hart@sfo.bm.com



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